About Us

About Us

About Us

Rooted in Culture

Built for Global Scale.

Built for Global Scale.

Built for Global Scale.

We help enterprises transform customer experience, business operations, and workforce management through AI-powered systems designed around people. Built on a strong foundation of trust, empathy, and execution excellence, BPOC combines advanced technology with deep operational expertise to deliver scalable, real-world business outcomes.

We help enterprises transform customer experience, business operations, and workforce management through AI-powered systems designed around people. Built on a strong foundation of trust, empathy, and execution excellence, BPOC combines advanced technology with deep operational expertise to deliver scalable, real-world business outcomes.

We help enterprises transform customer experience, business operations, and workforce management through AI-powered systems designed around people. Built on a strong foundation of trust, empathy, and execution excellence, BPOC combines advanced technology with deep operational expertise to deliver scalable, real-world business outcomes.

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Years Of Trust

Years Of Trust

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Workforce

Workforce

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Cities

Cities

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~0Cr
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Transactions Per Year

Transactions Per Year

Our Vision

To become a trusted Business Process & CX Management partner with unified human intelligence and AI capabilities powering enterprises at scale.

Our Vision

To become a trusted Business Process & CX Management partner with unified human intelligence and AI capabilities powering enterprises at scale.

Our Vision

To become a trusted Business Process & CX Management partner with unified human intelligence and AI capabilities powering enterprises at scale.

Our Ethos

Our Ethos

Our Ethos

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01

01

Integrity

Integrity

Integrity

We do what’s right, always

We do what’s right, always

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02

02

Customer Centricity

Customer Centricity

Customer Centricity

We win when our customers win

We win when our customers win

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03

03

Excellence

Excellence

Excellence

We operate with deep expertise and precise execution

We operate with deep expertise and precise execution

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04

04

Adaptability

Adaptability

Adaptability

We evolve faster than the problem

We evolve faster than the problem

Backed By

Backed By

Backed By

A Stronger Future with

Fornax Corporate Services

A Stronger Future with

Fornax Corporate Services

A Stronger Future with

Fornax Corporate Services

The Partnership

The Partnership

BPOC joined the Fornax ecosystem in late 2024, expanding our operational capabilities and enabling long-term growth through strategic innovation and talent development.

BPOC joined the Fornax ecosystem in late 2024, expanding our operational capabilities and enabling long-term growth through strategic innovation and talent development.

Our Edge

Our Edge

With enhanced technology, capital and strategic partnerships, we are positioned to drive digital transformation while empowering enterprises for long-term success.

With enhanced technology, capital and strategic partnerships, we are positioned to drive digital transformation while empowering enterprises for long-term success.

Our Leaders

Our Leaders

Our Leaders

Leadership Rooted In Innovation, Scale, And Impact

Naozer C. Dalal

MD & CEO - BPOC

Naozer C. Dalal

MD & CEO - BPOC

Shashank Chaturvedi

Chief Operating Officer - COO

Shashank Chaturvedi

Chief Operating Officer - COO

Atul Chandaiya

Chief Business Officer - CBO

Atul Chandaiya

Chief Business Officer - CBO

Naozer C. Dalal

MD & CEO - BPOC

Atul Chandaiya

Chief Business Officer - CBO

Shashank Chaturvedi

Chief Operating Officer - COO

Naozer C. Dalal

MD & CEO - BPOC

Shashank Chaturvedi

Chief Operating Officer - COO

Atul Chandaiya

Chief Business Officer - CBO

Atul Chandaiya

Chief Business Officer - CBO

Sudip Dey

Head of Collections

Sudip Dey

Head of Collections

Vivek Pandey

Head Digital & AI

Vivek Pandey

Head Digital & AI

Sudeshna Pattnaik

Head HR

Sudeshna Pattnaik

Head HR

Salil Ranjan Pattnaik

Senior General Manager

Salil Ranjan Pattnaik

Senior General Manager

Prashant Kumar Sahoo

General Manager

Prashant Kumar Sahoo

General Manager

Your Next Big Opportunity Starts Here

Your Next Big Opportunity Starts Here

Your Next Big Opportunity Starts Here

Unlock your potential, learn from the best, and grow in a dynamic, future-ready workplace. 

Culture & Career

Culture & Career

Growth Mindset

Growth Mindset

Growth Mindset

We invest in your evolution. Through continuous learning and mentorship, your career trajectory is limited only by your ambition.

We invest in your evolution. Through continuous learning and mentorship, your career trajectory is limited only by your ambition.

Innovation

Innovation

Innovation

We encourage curiosity, ownership, and fresh thinking to solve complex operational challenges with agility and impact.

We encourage curiosity, ownership, and fresh thinking to solve complex operational challenges with agility and impact.

Human Centric

Human Centric

Human Centric

We build people-first environments where collaboration, empathy, and innovation drive meaningful growth and long-term impact.

We build people-first environments where collaboration, empathy, and innovation drive meaningful growth and long-term impact.